Your program may hear that the Federal Aviation Administration (FAA) will be “highly involved,” that a designee will handle the software, or that a lower software level means little review. None of those phrases is a complete review plan. The real question is how the certification authority will obtain enough visibility to make its compliance findings.
Short answer: The certification authority determines its level of involvement and documents that decision early. Software level is a starting point, but product complexity, novelty, applicant experience, unusual methods, open issues, and available designee capability also matter. Delegation assigns authorized tasks; it does not transfer the applicant’s compliance responsibility or remove FAA oversight.
By AeroCert Institute — a federally recognized 501(c)(3) nonprofit organization founded by aviation safety professionals with FAA credentials. Reviewed August 2026.
Level of involvement is a review strategy
Level of involvement (LOI) describes how the certification authority plans to engage with the software portion of a certification project. It affects the scope and number of reviews, if any, and whether work is performed directly by FAA staff, delegated to properly authorized designees, or divided between them.
LOI does not change the objectives that apply to the software. It does not reduce the applicant’s responsibility to produce compliant software life-cycle data. It also does not tell a project exactly which documents will be read or how many findings will result.
FAA Order 8110.49A defines a review broadly. A review may involve reading documents, interviewing project personnel, witnessing activities, participating in briefings, or sampling software life-cycle data. It may occur at an FAA desk, at the applicant’s facility, or at a supplier’s facility. Sampling is the primary way the authority assesses whether the project’s processes and data satisfy the applicable RTCA/DO-178B or RTCA/DO-178C objectives.
That makes LOI a certification strategy, not a score the applicant earns. The authority uses it to decide where direct visibility is most valuable and how to use delegated resources within their authorization.
The practical effect is straightforward: two projects using the same software standard can receive different review attention without either project having a different set of applicable objectives. The evidence obligation stays with the applicant. What changes is how the authority plans to examine that evidence and who is authorized to make particular findings.
Software level starts the discussion
The software level is one of the first LOI inputs because it reflects the failure condition associated with anomalous software behavior. If that term is unfamiliar, start with What decides your DO-178C design assurance level?.
Appendix A of FAA Order 8110.49A provides three optional worksheets for the certification authority or designee. The first worksheet associates the software levels with these starting ranges:
- Level D: low involvement
- Level C: low or medium involvement
- Level B: medium or high involvement
- Level A: medium or high involvement
This is useful orientation, but it is not an applicant decision table. The order says the worksheets are examples, may contain criteria that do not apply to every project, and are not mandatory individually or in combination.
Notice what the first worksheet does not say. A Level C project is not automatically low involvement. A Level A project is not automatically high involvement. The ranges leave room for project-specific judgment, and the other worksheets add context about the applicant, the product, and the delegated support available.
The software level therefore sets the initial risk context. It does not finish the LOI decision.
This distinction matters during planning. If a team treats the worksheet as a promise of minimal review, it may underprepare the data the authority later samples. If it assumes a higher software level guarantees constant FAA presence, it may build a schedule around review activity the authority never planned. Both errors come from treating an input as the decision—and both can create the kind of avoidable rework described in Why DO-178C Costs More When Compliance Starts Late.
What changes the authority’s involvement
Order 8110.49A directs the authority to determine and document LOI as soon as possible in the project life cycle. The scope and number of software reviews depend on more than software level.
The order identifies factors that include:
- product size, complexity, functionality, novelty, and software design;
- new technologies or unusual design features;
- novel software methods or life-cycle models;
- the applicant’s experience satisfying DO-178B or DO-178C objectives;
- the availability, experience, and authorization of designees;
- additional considerations associated with Section 12 of DO-178B or DO-178C; and
- software-specific issue papers that apply to the certification project.
Appendix A expands that picture. Its second worksheet looks at applicant and developer certification experience, demonstrated development capability, software service history, current system and software characteristics, and designee capabilities. Its third worksheet combines those considerations with the software level to suggest low, medium, or high involvement.
Consider a Level C project using a novel architecture and an unfamiliar development method. If the team has limited civil certification experience and no suitably authorized designee is available, the authority may need more direct visibility than the Level C label alone would suggest. The applicable objectives do not increase; the review strategy changes because the path to credible evidence carries more uncertainty.
The reverse is not a shortcut. Strong experience, familiar technology, stable processes, and capable delegated support may make focused involvement practical, but they do not excuse missing evidence or unmet objectives. LOI is about how compliance will be assessed, not whether compliance is required.
Applicants cannot calculate their own binding LOI from the worksheets. They can, however, make the authority’s judgment easier by providing accurate project information early. The planning data should clearly describe software levels, architecture, development and verification environments, proposed methods, supplier roles, tool use, reuse, and anticipated certification issues. If those facts change, the coordination should change with them.
What delegation does—and does not—mean
FAA Order 8110.49A states that both desk reviews and on-site reviews may be delegated to properly authorized designees. Delegation can therefore place substantial technical review activity with a designee, but only within the authorization and scope established for the work.
This is where teams sometimes use imprecise language. “The FAA delegated the project” can sound as though the FAA has stepped away. That is not what the order describes.
The certification authority remains part of the certification process. One stated objective of the software review process is to provide the authority an opportunity to monitor designee activities. The availability, experience, and authorization of designees are themselves factors in determining LOI. If the right delegated capability is unavailable—or if the issue falls outside the assigned authorization—the authority may retain or increase direct involvement.
Delegation also does not transfer the applicant’s responsibility. The applicant still must establish the agreed means of compliance, perform the planned development and verification activities, control the resulting data, and provide evidence that the applicable objectives are satisfied. A designee can review data and make findings only as authorized; the designee does not become the developer, verification organization, or quality system.
The useful planning question is not, “Will the FAA or the designee do the certification?” It is, “Which findings and review activities are assigned to whom, within what authorization, and what evidence must be ready for each interaction?”
That question should be answered explicitly. For an on-site review, Order 8110.49A calls for agreement on scope, dates, locations, participating authority personnel and designees, agenda and expectations, data availability, procedures, resources, and how results will be communicated. Those arrangements turn a vague statement about involvement into an executable review plan.
LOI and SOI answer different questions
Level of involvement and Stages of Involvement (SOI) are related, but they are not interchangeable.
LOI addresses the depth and scope of certification-authority engagement and how authorized delegation will be used. SOI reviews describe review points aligned with project maturity: planning, development, verification, and final certification evidence. For a practical view of those review points, see What Happens When the FAA Looks at Your Software? SOI Reviews, Explained.
FAA Order 8110.49A does not use SOI terminology. That absence should not be read as proof that one concept replaced the other. The safer interpretation is that they answer different planning questions. LOI helps determine how much authority attention is appropriate and what may be delegated. SOI planning helps organize when evidence will be mature enough for meaningful review.
The two axes meet in the project review plan. A project with focused LOI may still need disciplined maturity at every agreed review point. A project with more direct authority involvement still benefits from clear entry criteria, controlled data, and timely issue closure. Review timing cannot compensate for weak evidence, and high-quality evidence does not give the applicant authority to set its own LOI.
The best time to resolve this is during certification planning, before the team has committed to assumptions about review dates or delegated roles. Ask the authority or designated representative to confirm:
- the planned LOI and the factors driving it;
- the expected desk and on-site review activities;
- the authorized designees and the scope assigned to each;
- the data and maturity expected for every review; and
- how findings, corrective actions, and changes to the plan will be communicated.
Treat that coordination as living project information. A change in software level, architecture, method, supplier, designee availability, or certification issue may justify revisiting the review strategy.
The takeaway: the FAA’s involvement is risk- and project-informed, and delegation changes who performs authorized review work—not who must produce compliant evidence.
To make early coordination more productive, use AeroCert’s free public-tier checklist library to identify gaps in the evidence your reviewers will need. It includes seven plain-language DO-178B/C checklists with 88 checkpoints, free to use and share. The checklists do not calculate LOI; they help you arrive with a clearer, more reviewable baseline.
Primary sources
- FAA Order 8110.49A, Software Approval Guidelines, Chapter 2 and Appendix A, effective March 29, 2018.
This article is general information, not a project-specific compliance finding. Coordinate the applicable certification basis, means of compliance, level of involvement, and delegation with your certification authority and authorized representatives.